Capricorn Plumbing Ltd

Credit Cards that we accept - Mastercard, Visa, Maestro

Peace of Mind

Whatever work you need carried out in your home we want to make it as stress-free and easy as possible for you. That's why all the work we do is carried out by fully qualified plumbers, covered by full liability insurance. After all, it's your home, and that's why all the work we carry out is covered by a full 1 year workmanship guarantee.

We are registered by Gas Safe which is the Government Register of Gas Installers (previously Corgi) which means we are qualified and registered to carry out gas work in your home.
 
We at Capricorn Plumbing Ltd are also members of NAPIT, The National Association of Professional Inspectors and Testers - a Government approved Register Holder for Part P Registered Domestic Installers. All electrical work carried out as part of your plumbing repair or installation is self-certificated by us - peace of mind that work carried out in your home is safe and certificated.
 
Through NAPIT we are also members of the Government Endorsed TRUSTMARK scheme, whose members are all approved, trustworthy tradespeople.

We are also a member of the South Gloucestershire Trading Standards Buy With Confidence approved trader scheme. This means that we are on the Trading Standard's list of approved traders, a scheme set up to recognise businesses that give excellent customer service and reassurance to those consumers looking to use them.

We also accept credit and debit cards - allowing you to budget easily and giving you added peace of mind.

Our Customer Charter

We want you to be totally satisfied with the work we do for you and you can have peace of mind that we will:

  • Treat you with courtesy and respect
  • Provide an honest service with all work carried out by a qualified plumber
  • Comply with all current legislation
  • Inform you of our standard charges and Terms and Conditions
  • Provide a written quotation upon request, clearly detailing any and all likely costs
  • Agree a convenient time for the work to be carried out and arrive on time
  • Work tidily and leave the work area clean and tidy
  • Be of smart and clean appearance
  • Clearly explain all relevant information, including future maintenance requirements
  • Be honest in all communications and behave with integrity
  • Have full liability insurance in place at all times
  • Be friendly, helpful and polite
  • Only promise what is achievable and deliver on that promise
  • Deal with any problems or complaints courteously and promptly